Steinbeis Master - (Junior) Manager Change Management & Communication

locationsOberkochenJenaMünchenFull timeposted onPosted Todayjob requisition idJR_1035956Your RoleThe focus of your role as (Junior) Manager Change Management & Communication is to support the change & business enablement workstream with change & communication activities. The position includes job-integrated master studies. It is part of the NextGenCRM project, which is about implementing a new CRM platform for our B2B business units and sales and service companies around the world. The project is part of the larger ZEISS Key Group Program ‘Shaping Customer Excellence’ which enables the implementation of an important part of the ZEISS corporate strategy.Your Main Tasks:Develop and manage the Change Management strategy for NextGenCRM, focused on Services Manage and enhance the Communication concept for NextGenCRM, primarily for ServicesCreate content such as text, images, gifs and videos to increase awareness and enablement of CRM key users and end usersPrepare, moderate and manage regular meetings with different target groups (key users, sales & service community…)Create and coordinate end user communication activities with Sales & Service Companies (SSCs), steer with the help of regular meetingsDevelop and create storyboards for video creationCoordinate and manage the collaboration with strategy and content creation agenciesDevelop activities that show CRM users the “What’s in it for me” (WIIFM)Community Management for the NextGenCRM Network (editorial plan, text, interactive activities etc.), primarily for ServiceSupport user experience and enablement for the global ZEISS GroupBecome part of a great team that is connected by a "we-feeling" and realizes the common project visionYour ProfileBachelor’s degree in Media, Communication, Marketing, PR, Journalism, Business Administration or a comparable course of studyWillingness to pursue a job-integrated Master’s degreeInitial or in-depth experience in the development and delivery of target group-specific textsPassion for creating content and texts, images and videos is a plusCreative and change-minded, open to develop innovative communication techniquesProject management skillsVery good MS 365 skills (PowerPoint, Word, Excel, Teams)Hands-on mentality and solution-oriented, creative mindsetExcellent skills in German and English, written and verballyJoin us today. Inspire people tomorrow.Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.Apply now! It takes less than 10 minutes.
© 2024 Workday, Inc. All rights reserved.